What is QBiX Tender and what does it do?
QBiX Tender is the tender division of the Kazakhstani holding QBiX. We work only with state institutions and the quasi-public sector: we take part in procurement on goszakup.gov.kz and OMarket.kz, supply goods, carry out works and deliver services, and then close the contract with the paperwork. Commercial and private orders are handled by the QBiX head office at qbix.kz.
Does a government customer need to pay in advance?
No. For state institutions and the quasi-public sector we work with zero prepayment: payment follows the signing of the closing documents on the terms fixed in the procurement documents and the contract. We take that risk on deliberately.
Which public procurement methods do you take part in?
All competitive and non-competitive methods provided for by the Law of the Republic of Kazakhstan “On Public Procurement”: open tender, auction, request for price offers, single-source procurement, the OMarket.kz electronic store and procurement under the special procedure. Separately, we work with quasi-public sector procurement, which is governed by the organisations’ own rules.
Can you help draft a technical specification before the procurement is announced?
Yes, and it is one of our most requested services. Before the procedure is announced we prepare the technical description for the documents, an indicative cost estimate and recommendations on the composition of the lot. Such an enquiry commits you to nothing: it creates no obligation to choose a supplier and gives us no advantage in the procedure itself.
Can supply, installation and cleaning be covered by one contract?
Yes. The holding has seven business units: the tender department, furniture production, the installation division, cleaning, the IT studio and two of our own software products. A complex lot is delivered by the holding under a single contract with one responsible coordinator and one acceptance act, with the cost broken down by stage inside the contract.
Who is responsible if one division does the work but the contract is with the holding?
QBiX answers to the customer as a whole. Inside the holding the divisions may sort out among themselves who left what undone, but you are not drawn into it: for you there is one contract, one act and one person you can reach at any time.
What happens if the delivery deadline slips?
Liability and penalties are fixed in the contract under the rules of the procurement procedure, and we do not ask for those terms to be softened during agreement. We do not take on a deadline we know we cannot meet, and we say so before submitting a bid. Since 2020 the holding has not missed a single deadline — that is a description of what has happened, not a promise about the future.
Do you work outside Astana?
Yes, across the whole territory of the Republic of Kazakhstan. Our base region is Astana and crews travel to the regions for a specific site. Logistics and accommodation go into the quote as a separate line before the contract is signed, so the final cost does not change after agreement.
What closing documents will our accounting department receive?
For goods, an electronic waybill for the release of inventory and a handover act stating the product code from the National Catalogue. For works and services, a completed-works act. Invoices are issued through the e-invoice system. The format is the same across every division of the holding, which makes reconciliation easier if you work with several contractors at once.
What is the OMarket.kz electronic store and what amounts are procured through it?
OMarket.kz is the electronic store designated by the single operator for public procurement and integrated with the portal. It is used for homogeneous goods worth up to 4,000 MCI per plan item — about 17.3 million tenge at the 2026 MCI rate. The customer places an order once at least two price offers are available, and the contract follows the supplier’s confirmation.
Can you act as a supplier under single-source procurement?
Yes. We work both on the customer’s direct invitation and on failed procurements. In that case the composition of the lot and the pricing are discussed first, and only then is the procedure itself set up on the platform. We assemble the document package.
How do you confirm your crews’ qualifications?
Staff are formally employed across every division of the holding. We provide proof of employment on request as part of the document package for sites with special access requirements. Crews are assembled by type of work: electrical installation goes to a crew with electrical safety clearance, structured cabling to fitters with the relevant experience.
Is there a price list on the site?
No, and that is deliberate. Sites and volumes vary too much for a single figure to be honest. The method, however, is fully disclosed: the price covers materials or goods, the crew’s work and logistics, while non-standard site access and out-of-hours work are priced separately. We prepare a quote for a specific lot in one to five business days depending on complexity.
How quickly do you reply?
On WhatsApp, within 15 minutes between 09:00 and 19:00 on business days. Enquiries outside working hours are answered by 10:00 the next business day. The rule is the same for every channel and does not depend on the size of the lot. We do not use the phrase “we will reply within the business day”: it guarantees nothing.
We are a commercial company. Can we come to you?
You can, but this division will not be the one handling you. QBiX Tender works only with the public and quasi-public sector. Commercial and private orders — furniture supply, installation work, cleaning, development — go to the holding’s head office and are closed under one contract. Write to the same contacts: routing is our job.