QBiX Tender · B2G

Goods, works and services for public procurement in Kazakhstan

QBiX Tender is the tender division of the QBiX holding. We take part in procurement on goszakup.gov.kz and OMarket.kz, deliver the contract with our own production and crews, and close it with the paperwork. When a single site needs supply, installation, furniture, cleaning and software at once, you no longer have to find five contractors.

All of Kazakhstanbased in Astana 0%prepayment for the public sector 15 minutesreply time on business days
The path of a lot through QBiX Tender LOT · PROCUREMENT QUOTE TECH. SPECIFICATION ACT · E-INVOICE LOT → QUOTE → BID → CONTRACT → DELIVERY → ACT
7 business units of the holding cover a lot without outside subcontracting
0 missed deadlines since 2020
100+ people on site at peak periods
1 contract and one acceptance act for the entire complex lot
About us

Who we are and who we work with

In short

QBiX Tender is the tender division of the Kazakhstani holding QBiX. We take part in public procurement on the goszakup.gov.kz portal, in the OMarket.kz electronic store and in quasi-public sector procurement. We supply goods, carry out works and deliver services, and the contract is executed by the relevant division of the holding — furniture production, installation crews, cleaning or the IT studio.

This division works only with state institutions and the quasi-public sector. If you are a commercial company or a private customer, your task goes to the QBiX head office and is closed under a single contract. The contacts are the same — routing inside the holding is our job, not yours.

QBiX is a holding, not a middleman between you and a contractor

Most suppliers in public procurement win a lot and only then start looking for someone to deliver it. We are built differently: furniture production, installation crews, the cleaning service and the IT studio are divisions of one holding with a shared acceptance standard. The tender department runs the contract from the first look at the lot to the last closing document, and the relevant division inside the same company delivers it.

Until 2024 these divisions operated under separate names and grew as independent businesses. In 2024 founder Amandyq Samatov brought them together under the QBiX brand, and in 2025 the merger was formalised legally. That is why old contracts and search results may still show the former names — it is the same company. The only corporate domain of the holding is qbix.kz, and every division works on its subdomains.

  • One contract for the whole scope: supply, installation, furniture, cleaning, software.
  • One coordinating engineer on site from the day the contract is signed.
  • One acceptance act instead of five sets of documents from different contractors.
  • Our own furniture production, with no subcontracting of manufacturing.
Structure of the QBiX holding TENDER procurement loop MEBELfurniture SERVICEinstallation CLEANcleaning STUDIOIT MENUSaaS BUILDproduct 7 BUSINESS UNITS · 1 CONTRACT · 1 ACT
Subject of procurement

Goods, works and services — three subjects of procurement, one supplier

The law splits public procurement into goods, works and services, and a customer usually ends up running three separate contracts with three different companies. We cover all three, because behind each one stands a division of our own holding rather than a line in a subcontracting agreement.

NTIN · CATALOGUE LOT goods
01 · Goods

We will supply any item in the lot

We price against your specification, confirm the characteristics before submitting a bid and deliver exactly what the technical assignment describes. We register the National Catalogue of Goods codes ourselves.

  • Furniture and fit-out — offices, lecture halls, dormitories, retail equipment
  • Computers and office equipment — workstations, monitors, multifunction printers, network hardware
  • Stationery and household supplies — consumables for records management
  • Building maintenance supplies — cleaning chemicals, consumables, equipment
  • Electrical goods and materials — cable, switchboards, light fittings
  • Personal protective equipment — to the requirements of the specific procurement
  • Anything else — if your lot is not on the list, send the specification and we will price it
STRUCTURED CABLING · ELECTRICAL · CLIMATE CONTROL
02 · Works

We carry out works with our own crews

Crews are assembled to match the type of work: electrical installation goes to a crew with electrical safety clearance, structured cabling to fitters with the relevant experience — not to general labourers.

  • Electrical installation — switchboards, lighting, power lines
  • Low-voltage networks and structured cabling — routing, installation, labelling, testing
  • Air conditioning and ventilation — installation and maintenance under contract
  • Repair and finishing — institutional premises, offices, corridors, sanitary rooms
  • Equipment installation — mounting and connecting the delivered items
  • Furniture assembly and installation — on site, including fitting in place
  • Dismantling and removal — we deal with the old furniture and equipment ourselves
SLA SERVICE PLAN FREQUENCY · ZONES · REPORTING
03 · Services

We deliver services to a written plan, not on request

For services under contract we draw up a plan listing the zones, the frequency and the scope of work. The customer knows in advance what will be done and when, instead of finding out after the fact.

  • Cleaning under contract — daily servicing of institutions and production sites
  • Post-construction cleaning — construction dust in several stages, ventilation grilles included
  • Deep cleaning of upholstery — soft furniture, carpets, seating in halls
  • Facility servicing — scheduled visits instead of one-off call-outs
  • Software development — websites, web applications, REST API, integrations, support
  • Setup and rollout — when the technical assignment calls for accounting software
  • Warranty service — we come out and fix the defect at our own cost

If the subject of your lot is not on the lists above, that does not mean we will turn it down. Send the specification or the lot number: within one to five business days, depending on complexity, you will get either a quote or a straight answer that we do not take this on. We say the second one right away, not after the contract is signed.

Before the procurement is announced

We will help you prepare the procurement, even if QBiX is not the supplier

The most expensive mistake in procurement is made before it is announced — in the technical assignment. An incorrect characteristic, incompatible items bundled into one lot or a planned price set below the market lead to a failed procedure, complaints and a repeat announcement a month later. You can come to us in advance.

What we do at the preparation stage

  • Technical specification. We draft the technical description of the items for the procurement documents: characteristics, standards, completeness, packaging requirements and warranty.
  • Indicative cost estimate. We send a price benchmark for the items in the lot so the planned amount does not fall below the market and the procedure does not fail for lack of bids.
  • Composition of the lot. We advise which items are worth bundling into one lot so a single contractor can cover them, and which are better split apart.
  • Feasibility of the deadlines. We say plainly whether the stated volume can really be delivered and installed within the deadline set in the documents.
  • A quotation for the justification file. We prepare the quotation in a form you can attach to the procurement justification.
  • Advice on the procurement method. We work through which method suits the amount and the subject: the electronic store, a request for price offers, an open tender or single-source procurement.

This is free and commits you to nothing. A preliminary enquiry creates no obligation for the customer to choose a supplier and gives us no advantage in the procedure — competition on the platform still applies. We do it because a well-drafted lot is cheaper to deliver than a disputed one.

Get advice on your lot
Reviewing a technical specification TECHNICAL SPECIFICATION clarify the characteristic PLANNED PRICE APPROVED BEFORE THE PROCEDURE IS ANNOUNCED · NO OBLIGATIONS
Procurement methods

Which procedures we take part in

Public procurement in Kazakhstan is governed by the Law of the Republic of Kazakhstan “On Public Procurement” of 1 July 2024 No. 106-VIII. The method depends on the subject of the procurement and the amount. We work across every method listed below, competitive and non-competitive alike.

← the table scrolls sideways →
Threshold amounts are shown at the 2026 monthly calculation index rate of 4,325 tenge. The figures are indicative and are meant to convey scale, not to price a specific procedure.
Procurement method Subject Threshold What we do
Electronic store
OMarket.kz
Homogeneous goods up to 4,000 MCI
≈ 17.3 m ₸ per plan item
We post a price offer for your item and confirm the order. The customer can place an order once at least two price offers are available.
Request for price offers Homogeneous goods, works, services up to 8,000 MCI
≈ 34.6 m ₸ of annual volume
We price against the technical assignment and submit the bid within the procedure deadline. This is our most frequent method for mid-sized lots.
Open tender Goods, works, services no upper threshold We prepare the bid with the technical part, qualification documents and the bid security. We run the procedure through to contract signature.
Auction Goods per approved list We take part in real-time reverse bidding on the portal, having worked out our floor price in advance.
Single source Goods, works, services on statutory grounds We work on direct invitation and on failed procurements. We assemble the document package and draw up the contract.
Special procedure Goods, works, services in cases set by law We take part in tenders, single-source purchases and the electronic store within the special procedure.
Quasi-public sector Goods, works, services own rules apply Procurement by national holdings and their subsidiaries is governed by their own rules rather than the Public Procurement Law. We work under those too.
Threshold amounts by procurement method 500 MCI no contract security required · 2.16 m ₸ 3,000 MCI purchases by rural akim offices · 12.98 m ₸ 4,000 MCI OMarket electronic store · 17.3 m ₸ 8,000 MCI request for price offers · 34.6 m ₸ 20,000 MCI works: financial stability mandatory · 86.5 m ₸ 1 MCI = 4,325 ₸ · 2026 rate thresholds are indicative and confirmed per procedure

Why the thresholds matter to you

The amount of a procurement determines not only the procedure but also how much is demanded of the supplier: bid security, contract performance security, qualification documents and, on larger works lots, proof of financial stability, which the portal verifies automatically.

We handle that part for you. If you are drawing up an annual plan and are unsure which method fits the amount and the subject, write to us. An answer about the procurement method requires no contract, no bid and no registration.

  • Taking part in procurement requires a digital signature and portal registration — we have both.
  • Dumping is calculated automatically: a price more than 30% below the arithmetic mean is rejected.
  • From 2026, proof of Kazakhstani origin moved to a digital register instead of paper certificates.
Platforms

Where we work and where you can check us

We do not do deals outside the platform and never ask for money to be transferred to a card. Registration and payment go through the procedure the customer has announced — that protects both sides.

Logo of the public procurement portal of the Republic of Kazakhstan goszakup.gov.kz
procurement portal

The official web portal for public procurement of the Republic of Kazakhstan and the single point of access to every procedure. Tenders, auctions, requests for price offers and single-source purchases all run here. We are registered as a supplier and our status can be checked in the register directly.

Check us in the supplier register →
Logo of the OMarket.kz electronic store OMarket.kz
electronic store

The electronic store designated by the single operator for public procurement and integrated with the portal. It is used for homogeneous goods worth up to 4,000 MCI per plan item. It is the fastest method: the customer picks an item, the supplier confirms the order and the contract is concluded automatically.

Open OMarket.kz →
Quasi-public sector
own procurement rules

Procurement by national holdings, their subsidiaries and quasi-public sector entities follows their own rules rather than the Public Procurement Law. It is a separate procedure with its own supplier requirements and its own platforms. We take part in those as well — with the same document package at the end.

Terms are confirmed per platform

Check us rather than take our word

Presence beyond your own website is the fastest way to tell whether a company really exists. Our channels are updated continuously and do not depend on tender.qbix.kz.

  • Supplier register on the procurement portal — status, registration, history.
  • Instagram @qbix.kz — a video report on every completed site, government contracts included. The account is public: no subscription or customer status needed.
  • Division websites on qbix.kz subdomains — each division runs its own communication and publishes its own cases.
  • Telegram @QBiXtg — a working channel to the holding.
The loop of platforms and systems goszakup.gov.kz procurement portal OMarket.kzelectronic store CATALOGUENTIN / KZTIN codes E-INVOICE SYSTEMinvoices DIGITAL SIGNATUREpki.gov.kz ALL PRICING AND PAPERWORK STAY INSIDE THE LOOP
Complex lot

Turnkey means one party answers for a slipped schedule

Fitting out a floor, an office or a dormitory almost never comes down to a single line. Things have to be supplied, delivered, installed, assembled, cleaned up after and sometimes configured in software. Split across five contracts, a site turns into correspondence about who held up whom.

The usual way

Five contractors — five schedules

  • Five contracts, five acts, five points of contact for the procurement officer
  • Fitters arrive before the furniture does and leave with nothing done
  • No way to establish who caused the delay: everyone points at the next contractor
  • Accounting reconciles five different sets of closing documents
  • Post-construction cleaning is in none of the contracts and is paid for separately
  • Every rework is negotiated from scratch, because there is no shared site plan
With QBiX Tender

One contract — one party responsible

  • A single contract broken down by stage and by the cost of each block of work
  • The schedule is agreed inside the holding: fitters do not travel before the furniture arrives
  • A coordinating engineer is assigned to the site from the day of signature
  • One format of closing documents across every type of work
  • Final cleaning is part of the scope and goes through the same procedure
  • Responsibility is not divided: QBiX answers to the customer as a whole
Delivering a complex lot OVERALL SITE SCHEDULE TENDER lot · contract MEBEL manufacturing delivery SERVICE cabling · electrical installation CLEAN cleaning STUDIO software if in the brief delivery → installation ACCEPTANCE one act THE COORDINATOR SEES ALL FOUR TRACKS AT ONCE

How it works in practice

A typical scenario: we win a lot to fit out an institution. Furniture production manufactures and delivers the items to specification. The installation crew runs the networks and assembles the equipment. The cleaning service clears the construction debris and washes the site before handover. The IT studio configures the software if the technical assignment calls for it.

All of it is one contract, broken down by stage and by the cost of each block. The customer can see what the supply costs, what the installation costs and what the cleaning costs, but signs a single document and receives a single final invoice. That is easier for budgeting and for control alike: if one block is delayed, the others do not automatically queue up behind it, because the dependencies between stages were built into the plan in advance.

In six years we have never once told a customer “that is not our responsibility”. Inside the holding, divisions may work out among themselves who left what undone, but the customer is not drawn into that conversation.

How we work

From the lot to the closing documents

The sequence is the same for a lot of 300 thousand tenge and one of 30 million. What differs is the size of each step, not the set of them.

01
15 minutes on business days

Enquiry or a lot we found

You send the lot number, a specification or a technical assignment — or we find the procurement ourselves: the division manager reviews lots matching the holding’s profile daily. Any format works: WhatsApp, Telegram, phone, email or the form on this site.

02
1–5 business days

Pricing and quotation

We price against the specification, and for installation and furniture against a survey on site. The quote is prepared by the same engineer who will later run the site, so there are no items added “just in case” and no lines that surface during delivery.

03
Within the procedure deadline

Submitting the bid on the platform

We prepare the technical part, the qualification documents and the bid security where required. We submit within the deadlines set by the procurement procedure, not in the last ten minutes of the bidding window.

04
No extra approvals

Contract

We sign on the terms fixed in the procurement documents. There is no prepayment for a government customer. If the scope changes along the way, we re-price and agree the difference before continuing, rather than after the fact in the act.

05
Work order in the system

Delivery with photo records

Scope, deadline and the person responsible are recorded in the system before the crew leaves for the site. Every stage is confirmed with photographs, so the coordinator can see the status without calling the foreman — and so can the customer, on request.

06
Rework before signature

Acceptance against a checklist

The act is signed once the result matches the agreed checklist. Remarks are addressed before signature, not afterwards through a warranty claim.

07
Via the e-invoice system

Closing documents

An electronic waybill and a handover act for goods with the National Catalogue code, a completed-works act for works and services, and invoices through the e-invoice system. The whole package is assembled by the tender department, not by each division separately.

08
Published openly

Video report on the site

We publish footage of the real process and result on Instagram — government contracts included, with no exceptions by segment. It is not a promo clip but a record: it is filmed by the same coordinating engineer who runs the work order.

Documents and terms

What your accounting department receives

One format across every division of the holding. For an accounting department dealing with several contractors at once this makes reconciliation easier: the QBiX package does not change in composition depending on what was delivered — supply, installation or cleaning.

StageDocument
Before work startsQuotation, contract, cost estimate, specification
During deliveryPhoto report by stage, interim acts on long contracts
For goodsElectronic waybill for the release of inventory, handover act with the code from the National Catalogue of Goods
For works and servicesCompleted-works act
Tax documentsInvoice through the e-invoice system portal
After handoverAcceptance act against the checklist, warranty obligations, video report on the site

Every document is produced at the stage it belongs to, not backdated before handover: the specification appears before the material is ordered, not after it has arrived on site. Interim acts on long contracts let your accounting department close periods step by step without waiting for the whole site to finish.

The set of closing documents DOCUMENT PACKAGE WAYBILL electronic, via the web portal HANDOVER ACT with the NTIN code from the catalogue WORKS ACT for works and services E-INVOICE through the e-invoice system portal
Who carries the prepayment risk RISK ON THE FIRST PAYMENT the usual market practice 100% prepayment — risk sits with the customer QBiX · business and private customers 40% for procurement balance by stage QBiX Tender · public and quasi-public sector 0% — the risk is entirely ours

Why prepayment is zero for the public sector

We put this condition first because it removes the procurement officer’s main risk — paying and not receiving. We work without prepayment not because the procedure demands it, but because we are confident in the result. For the customer it means something simple: if anything goes wrong, it is QBiX that loses money, not the institution’s budget.

For commercial companies and private customers the holding applies a 40% prepayment, which covers the purchase of materials for that specific order. But that is the head office’s remit, not the tender division’s.

All terms are fixed in the contract as text, not as a verbal understanding reached in a meeting. In case of disagreement the parties rely on the signed document, not on messenger correspondence or on what the negotiators remember.

Geography

All of Kazakhstan, based in Astana

We take part in procurement across the whole territory of the Republic of Kazakhstan. Crews travel to the regions for a specific site, and logistics and accommodation go into the quote as a separate line before the contract is signed — the final cost does not change once the site has been agreed.

The way we work is the same wherever the site is: the same contract, the same pricing, the same acceptance against a checklist. Only the logistics line differs. For sites outside Astana the composition of the crew and the timeline are agreed separately with travel in mind — that applies to installation, to furniture delivery and to cleaning alike.

  • Astana
  • Almaty
  • Shymkent
  • Karaganda
  • Aktobe
  • Atyrau
  • Pavlodar
  • Kostanay
  • Oskemen
  • Aktau
  • Kyzylorda
  • Taraz
  • Semey
  • Petropavl
  • Kokshetau
  • Oral
  • Taldykorgan
  • Turkestan

The list of cities is given as a guide and does not limit our geography: if the site is in a district centre or a village, travel terms are discussed at the pricing stage.

Coverage across the Republic of Kazakhstan ASTANA holding base crew travels for the site schematic only, not a cartographic representation
The holding

Seven divisions standing behind one contract

QBiX Tender is the front end and the management loop. The work is done by the holding’s divisions, each with its own site on a qbix.kz subdomain. Below is who will actually turn up at your site.

01 / Tenderyou are here

QBiX Tender

The procurement loop: monitoring lots, pricing, bid submission, running the contract and assembling the closing documents. Public and quasi-public sector only.

tender.qbix.kz
02 / Mebeldelivery

QBiX Mebel

Survey, design, manufacturing, supply, assembly and installation. Production is our own, with no subcontracting of manufacturing: from cutting the material to the final fitting in place.

mebel.qbix.kz →
03 / Servicedelivery

QBiX Service

Electrical installation, low-voltage networks and structured cabling, climate control, repair and finishing, equipment installation, facility servicing under contract. Crews assembled by type of work.

service.qbix.kz →
04 / Cleandelivery

QBiX Clean

Servicing institutions and production sites under contract, post-construction cleaning, deep cleaning of upholstery. Sites with access control get a permanently assigned crew.

clean.qbix.kz →
05 / Studiodelivery

QBiX Studio

The holding’s IT division and its first business: websites, web applications, mobile applications, REST API, deployment and support. This is where the holding’s engineering discipline came from.

studio.qbix.kz →
06 / Menuproduct

QBiX Menu

Our own SaaS platform for the restaurant business. Built inside the IT division in 2023 and developed as a separate product of the holding.

menu.qbix.kz →
07 / Buildproduct

QBiX Build

Our own software product for the construction industry. The second result of the IT division being able to solve problems not only to order, but for itself.

build.qbix.kz →
00 / QBiXhead site

QBiX head office

Commercial companies and private customers come here: the holding covers furniture, installation, cleaning and development under one contract, outside procurement procedures.

qbix.kz →
Not sure who to ask for?

Describe the task as it is

If a lot is covered by several divisions at once, there is no need to pick one. Routing inside the holding is handled by the tender department.

Write to us →

A single brand means the reputational risk of any one division is a risk to the whole holding. One missed deadline in cleaning hits the tender department, and one crooked shelf devalues the programmers’ work. Responsibility cannot be split any other way under one name, and that is a deliberate choice of structure.

Limits

What we never do

The list is closed and identical for every division of the holding. If a limit is not on it, it does not exist. We state these points before the contract rather than leaving the procurement officer to discover them during delivery.

01

We do not work outside the platform. Registration and payment go through the announced procedure. We never ask for prepayment to a card or an account bypassing the procedure.

02

We do not quote a price “by eye” over the phone. We come out to survey the site, and for supplies we price against the specification.

03

We do not take on a deadline we know we cannot meet. If the scope does not fit the deadline in the documents, we say so before submitting a bid.

04

We do not start work without a signed contract and an agreed cost estimate or specification.

05

We do not subcontract a site without your knowledge. If for objective reasons an outside party is needed, you will hear about it beforehand, not afterwards.

06

We do not take on work requiring permits and clearances we do not hold. We check that before submitting a bid, not during delivery.

07

We do not compete on being the cheapest. An underpriced bid in this market is always paid for in materials or rework, and in public procurement it ends in termination.

08

We do not run commercial or private orders through this division. Those go to the QBiX head office — which is more correct for you and for us alike.

Reference

Terms you will meet in procurement documents

Short definitions for anyone new to public procurement. If you have worked in procurement for years, skip ahead to the questions below.

PROCUREMENTPublic procurement
The acquisition by customers of goods, works and services out of budget funds and their own income. Governed by the Law of the Republic of Kazakhstan “On Public Procurement” of 1 July 2024 No. 106-VIII and the Rules for carrying out public procurement.
MCIMonthly calculation index
The base accounting unit to which procurement thresholds are tied. Set annually by the law on the national budget. In 2026 one MCI is 4,325 tenge.
RFPORequest for price offers
A competitive method for procuring homogeneous goods, works and services, used when the annual volume in value terms does not exceed 8,000 MCI. The winner is the lowest price.
E-STOREElectronic store
A method for procuring homogeneous goods worth up to 4,000 MCI through the OMarket.kz information system, which is integrated with the procurement portal. An order can be placed once at least two price offers are available.
CATALOGUE · NTINNational Catalogue of Goods
The reference book from which a unique product code is taken. When drawing up the waybill and the handover act the supplier must state the NTIN code, and the system checks that an extended product card exists.
DIGITAL SIGNATUREDigital signature
A prerequisite for working on the portal: without it you can neither register nor submit a bid. Issued by the National Certification Authority via pki.gov.kz.
E-INVOICEElectronic invoice
An invoice issued through the e-invoice information system. Mandatory for VAT payers and for participants in public procurement.
WORKS ACTCompleted-works act
The document that closes works and services under a contract. For goods, a waybill and a handover act are used instead.
QUASI-PUBLICQuasi-public sector
National holdings, national companies and their subsidiaries. Their procurement follows its own rules rather than the Public Procurement Law — a frequent source of mistakes among suppliers.
REGISTERRegister of unreliable suppliers
The list of suppliers barred from public procurement. Ending up on it closes off access to procedures, which is why we do not take on a deadline we know we cannot meet.
Frequent questions

What procurement officers ask before signing

What is QBiX Tender and what does it do?

QBiX Tender is the tender division of the Kazakhstani holding QBiX. We work only with state institutions and the quasi-public sector: we take part in procurement on goszakup.gov.kz and OMarket.kz, supply goods, carry out works and deliver services, and then close the contract with the paperwork. Commercial and private orders are handled by the QBiX head office at qbix.kz.

Does a government customer need to pay in advance?

No. For state institutions and the quasi-public sector we work with zero prepayment: payment follows the signing of the closing documents on the terms fixed in the procurement documents and the contract. We take that risk on deliberately.

Which public procurement methods do you take part in?

All competitive and non-competitive methods provided for by the Law of the Republic of Kazakhstan “On Public Procurement”: open tender, auction, request for price offers, single-source procurement, the OMarket.kz electronic store and procurement under the special procedure. Separately, we work with quasi-public sector procurement, which is governed by the organisations’ own rules.

Can you help draft a technical specification before the procurement is announced?

Yes, and it is one of our most requested services. Before the procedure is announced we prepare the technical description for the documents, an indicative cost estimate and recommendations on the composition of the lot. Such an enquiry commits you to nothing: it creates no obligation to choose a supplier and gives us no advantage in the procedure itself.

Can supply, installation and cleaning be covered by one contract?

Yes. The holding has seven business units: the tender department, furniture production, the installation division, cleaning, the IT studio and two of our own software products. A complex lot is delivered by the holding under a single contract with one responsible coordinator and one acceptance act, with the cost broken down by stage inside the contract.

Who is responsible if one division does the work but the contract is with the holding?

QBiX answers to the customer as a whole. Inside the holding the divisions may sort out among themselves who left what undone, but you are not drawn into it: for you there is one contract, one act and one person you can reach at any time.

What happens if the delivery deadline slips?

Liability and penalties are fixed in the contract under the rules of the procurement procedure, and we do not ask for those terms to be softened during agreement. We do not take on a deadline we know we cannot meet, and we say so before submitting a bid. Since 2020 the holding has not missed a single deadline — that is a description of what has happened, not a promise about the future.

Do you work outside Astana?

Yes, across the whole territory of the Republic of Kazakhstan. Our base region is Astana and crews travel to the regions for a specific site. Logistics and accommodation go into the quote as a separate line before the contract is signed, so the final cost does not change after agreement.

What closing documents will our accounting department receive?

For goods, an electronic waybill for the release of inventory and a handover act stating the product code from the National Catalogue. For works and services, a completed-works act. Invoices are issued through the e-invoice system. The format is the same across every division of the holding, which makes reconciliation easier if you work with several contractors at once.

What is the OMarket.kz electronic store and what amounts are procured through it?

OMarket.kz is the electronic store designated by the single operator for public procurement and integrated with the portal. It is used for homogeneous goods worth up to 4,000 MCI per plan item — about 17.3 million tenge at the 2026 MCI rate. The customer places an order once at least two price offers are available, and the contract follows the supplier’s confirmation.

Can you act as a supplier under single-source procurement?

Yes. We work both on the customer’s direct invitation and on failed procurements. In that case the composition of the lot and the pricing are discussed first, and only then is the procedure itself set up on the platform. We assemble the document package.

How do you confirm your crews’ qualifications?

Staff are formally employed across every division of the holding. We provide proof of employment on request as part of the document package for sites with special access requirements. Crews are assembled by type of work: electrical installation goes to a crew with electrical safety clearance, structured cabling to fitters with the relevant experience.

Is there a price list on the site?

No, and that is deliberate. Sites and volumes vary too much for a single figure to be honest. The method, however, is fully disclosed: the price covers materials or goods, the crew’s work and logistics, while non-standard site access and out-of-hours work are priced separately. We prepare a quote for a specific lot in one to five business days depending on complexity.

How quickly do you reply?

On WhatsApp, within 15 minutes between 09:00 and 19:00 on business days. Enquiries outside working hours are answered by 10:00 the next business day. The rule is the same for every channel and does not depend on the size of the lot. We do not use the phrase “we will reply within the business day”: it guarantees nothing.

We are a commercial company. Can we come to you?

You can, but this division will not be the one handling you. QBiX Tender works only with the public and quasi-public sector. Commercial and private orders — furniture supply, installation work, cleaning, development — go to the holding’s head office and are closed under one contract. Write to the same contacts: routing is our job.

Next step

Send us the lot number or the specification

We will tell you whether we are taking this procurement on, and if so, send a quote. If the subject is outside our profile we will say so straight away: that costs you less than finding out after the procedure is announced.

Contacts

Contact the tender department

We communicate in Kazakh, Russian and English. If you are not sure which division covers your task, write it as it is: routing inside the holding is the tender department’s job, not the enquirer’s.

15

minutes — our reply standardWe reply on WhatsApp between 09:00 and 19:00 on business days. Enquiries outside working hours are answered by 10:00 the next business day. The same for a lot of any size.

We do not publish an office address or directions: working matters are settled through the channels above, and a site visit for a survey is arranged individually after the first contact.

Send an enquiry

The form opens WhatsApp with the message already assembled — one more way to write to us, not the only one.